Free delivery on orders over GHS 500New: Pastel Bento Cake Sets — order yours todayCustom cakes for every occasion — 5 days lead timeJoin the Sweet List & get 10% off your first orderFree delivery on orders over GHS 500New: Pastel Bento Cake Sets — order yours todayCustom cakes for every occasion — 5 days lead timeJoin the Sweet List & get 10% off your first order
Hesama Tricks — Sweet Treats, Big Smiles

Returns & Cancellations

Quality Issues

If your order arrives with a genuine quality issue, please contact us within 24 hours of delivery with photos. We'll arrange a replacement or full refund at no cost to you.

Cancellations

Orders may be cancelled and fully refunded up to 48 hours after placing. Cancellations between 48 hours and 24 hours before the event date will receive a 50% refund. No refunds for cancellations within 24 hours of the event.

Custom Orders

Custom orders require a 50% non-refundable deposit upon confirmation of the quote. The remaining 50% is due 48 hours before the event date.